The Sweet Side LLC
We retail to customers through our online
store. Our production facility is located
at the following address:
The Sweet Side LLC
1825 South Pinellas Suite 107 Tarpon Springs
FL 34689
Shop Telephone: 727.243.1463 or Sales:
727.207.4277
Marla Short, Owner
Order 24/7, e-mail, online store or
voice message.
Please read our ordering, terms and shipping
policies below...
Ordering
There is no minimum order.
We will attempt to honor special requests
for colors, designs, etc. However, since
each piece is individually handmade, special
requests are not always possible.
Shipping & Sales Tax
7% sales tax will be added to Florida
Residents order totals. Standard shipping
charges will be added to your order total.
Orders of items in stock usually are shipped
within 1-2 days. Time of delivery ranges
depending on the state.
We offer three delivery options for US
domestic addresses: DHL, FedEx and UPS
Shipping charges are based on shipping
weight and destination plus a $5 handling
fee will be placed on orders less than $40.
We are unable to ship to PO Boxes, AFO/FPO
or international addresses.
Generally, we ship chocolate on Monday,
Tuesday and Wednesday (some overnight
shipments will be shipped on Thursday). We
cannot not guarantee Monday delivery,
especially during warm weather*
months.
Helpful hint: Please use an address
where someone will be able to accept the
delivery. Although special care is taken in
shipping it is NOT recommended to have
chocolate left on the door step. During
**warm weather months a signature may be
required at time of delivery.
Warm Weather Shipping*
The warm weather shipping season for the US
is June, July and August. If you live in
the southern or coastal states [CA, AZ, NM,
TX, LA, MS, GA, FL] warmer weather shipping
applies much sooner.
We strongly suggest that if you live in one
of these states you use Overnight Air.
Anywhere else in the US, we recommend that
you use 2nd Day Air.
Due to special packaging required during
warm weather months there is an additional
charge of $8.00 is added to all orders.
Payment Terms
We accept MasterCard, Visa, Discover,
American Express.
Returns and Damages
We will take every effort to prevent
breakage/damage, however we cannot guarantee
that some items may break/damage during
shipping.
We value your business! Please let us know
if you are dissatisfied with any products.
Please email us with the item that you are
waiting for. We will contact you when it
become available.
General
Because all products are handmade, they will
vary slightly in color, size and design.
Please
contact us
for more information.